Social Media Monitoring
Your customers aren't sitting still. Leverage real-time feeds to keep up with their daily activity and lifestyles.
Move with your target audience
Our monitoring tools work seamlessly with our Audience tools so that you can filter results by audience membership and isolate posts by users who fit your ideal customer profile. Keep track of what your consumers are saying in relation to any topic, brand, or trend you decide to track.
Discover who’s listening
Measure brand impact across multiple social channels and get a demographic breakdown of your engaged audiences. Stay ahead of sentiment and opinions around your brand or relevant topics, and know when to jump in.
Be where your consumers are
Connect the dots between virtual and real-world experiences. One global fast-food chain uses Zoomph to geo-fence over 4,000 restaurant locations. This enables them to localize their marketing and improve customer experiences in each area.
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Spot influencers in the crowd
Tapping influencers can open up a realm of new possibilities. Our tools help to streamline influencer discovery by automatically ranking micro-influencers in your niche.
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Find what sticks
Analyze the stickiness of your content via feeds tracking keywords, hashtags, or mentions. View the top words, most-shared links, and other key metrics that reveal what people love.
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