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Employee Spotlight: James Ho

James’ unequaled love of golf and die-hard loyalty to Nike is analogous to the punch and passion he brings to our team. While a leader in his own right, James is a team player. He remains open to any challenge and is even willing to sacrifice some prime-time golfing weekends to stay ahead. Over the years, he has also become a recognized face of Zoomph, repping the team on Snapchat, on YouTube, or on his designated throne–the Ugly Couch.

A photo posted by James Ho (@_jamesho) on

1. Before working at Zoomph, what was the most unusual or interesting job you’ve ever had?
Being a Resident Advisor (RA) in college was WILD. Anyone who was once an RA will tell you that it’s the most interesting, all-around position you could ever have. You learn how to interact with so many different types of people and learn how to handle all sorts of stuff, ranging from campus safety to mental health. You won’t believe the types of roommate conflicts, parties, and emergencies I’ve come across.

2. Three words to describe Zoomph (team or platform):
We da best.

We da best DJ Khaled

3. Current social media trend that you adore?
I love how quick the internet is to spin out memes from things that happen on live television. The Crying Jordan meme has been retired, but it will forever be my favorite social trend. I may or may not have written a blog about it ? Shameless plug.

Read Now: Is It Time for Crying Jordan to Retire?

crying jordan meme


4. What would people never guess that you do in your role?
There’s a lot that I’ve done outside of my role, mainly because there used to be less than 20 of us on the entire team, so we all wore multiple hats. When I started, I certainly didn’t think I’d be on camera for our old #ProTip videos or learning bits of code to support various customer needs. So, it has certainly been a great learning experience.


5. If you were to write a self-help book, what would the topic be?
This isn’t original, but something along the lines of being self confident, or even being a little “cocky,” because I personally don’t think that’s necessarily a bad thing. I’ve come across a lot of incredible people who are great at what they do, but aren’t always comfortable sharing or voicing it. I don’t think people should be afraid to talk about themselves or recognize that they’re really good at something.

6. What is your personal philosophy?
“There’s no ‘I’ in ‘Team’ but there’s a ‘U’ in ‘Suck'”–this was a commonly used quote by my first lacrosse coach in high school, who also happened to be the person who connected me to Zoomph. It’s a good reminder that the best victories are achieved by teams.

7. If given the chance, who would you like to be for a day?
Someone on the PGA Tour. Getting to practice and play golf all day, and then getting a fat paycheck for it? Sign me up!

8. What emoji describes you best?
? because some might say that I’m the s***. ?

9. What’s your most overused word, phrase, or hashtag? 
You might have to ask everyone else for this one…but it’d probably be different variations of bro, bruh, brah, etc. I’m guilty of using “bro talk.”

10. Your preferred social channel?
I’d normally say Twitter because of all the instantaneous information available on it. I also treat it like Google sometimes. Over the past few months though, I’ve really enjoyed Instagram.

11. What is the most important thing you’ve learned in the last five years?
Oooh, getting deep with this one. The biggest thing I learned while in college (which was only 2 years ago) was to get rid of the stuff in your life that doesn’t make you happy. Life is too short to deal with negative things and people.

12. Top 3 things left on your bucket list?

  • Go to a Colts game in Indianapolis
  • Shoot a decent golf score
  • Travel to somewhere on the eastern side of the world

13. You’re happiest when…

  • I’m on the golf course
  • I’m coaching lacrosse
  • I’m watching football
  • I’m eating

One taco. One bite. #NoRagrets @zoomph @bartacolife

A video posted by James Ho (@_jamesho) on

14. What is your most treasured possession?
If we’re OK being a little materialistic here…definitely my “collection” of Nike gear.

15. Top 3 highlights of your life:

  • When our family adopted our dog, Bowers.
    my dog bowers
  • Graduating from college and landing a job at @Zoomph.
  • Helping to coach a high-school lacrosse team to a state championship game.

16. What is your proudest moment at Zoomph?
I really think the best is yet to come for myself and everyone on the team. However, so far I’d say that my proudest moment was in 2015, when we worked with the Washington Redskins for the first time during their first preseason game. I interned for them in college, so being on the other end with my first full-time gig was kind of like the early stages of my career coming full circle.

17. What has been the greatest innovation/team achievement that you’ve witnessed while at Zoomph?
Our big platform update in April 2016 that included our brand new UI, new features, and updates to our subscription packs. It was all hands on deck for this launch. The dev team edited hundreds of pages of code, CX and marketing created tons of new documentation, and together we completely transformed how powerful Zoomph could be. There were a lot of meetings and late nights that preceded the launch, but it was the biggest update we’ve ever made to the platform and everyone had a hand in it. It was an incredible sight to see it all go live.


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